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FAQ
1
What can you buy from us?
T-Shirt,Hoodie,children clothes,Baby clothing, baby blanket, swaddling cloth, baby feedings.
2
Why should you buy from us not from other suppliers?
- We started this factory at 1997, 29 years-experiences till now
- 7000+ square meters of our factory
- 150 employees
- We have in-house lab to test material & product,
- We have strict quality control progresses
1) Material inspection when arrive
2) Material testing
3) In-line inspection
4) 100% final inspection before packing
5) AQL inspection after packing.
3
What services can we provide?
Accepted Delivery Terms: FOB,EXW,DDP,Express Delivery;
Accepted Payment Currency:USD,EUR,CAD,AUD,GBP, RMB.
4
Can you help to design or with our design?
Yes, we can customize according your request, just cost and MOQ to start.
5
What information should I let you know if I want a quotation?
Size, materials,package, quantities, designs, delivery terms. You can also send us some pictures for checking.
6
What about the MOQ?
Different product with different MOQ, we will try to control the lowest in the whole market.
7
Can I get samples from your factory?
Yes, sample is free, but the express charge is yours.
8
What's the sample time?
Existing sample is 5 days around, customize is 15 days around.
9
How can we guarantee quality?
- We have strict quality control progresses
1) Material inspection when arrive;
2) Material testing;
3) In-line inspection;
4) 100% final inspection before packing;
5) AQL inspection after packing.
10
If products have some quality problem, how would you deal with?

We sincerely apologize for the quality matter you have experienced. To help us resolve this as quickly as possible, please provide the following information:

  • Order number and style number

  • Product model / batch number and quantity

  • Detailed description of the issue, along with clear photos or videos

  • Your preferred resolution: refund, replacement, or repair

We will initiate an investigation immediately and typically provide a solution within 1–2 business days. Should additional time be required, we will keep you updated on the revised timeline.

If a return is needed, please let us know your shipping address and contact information. We will provide a free return/exchange label and detailed instructions for the process.

Thank you for your cooperation and understanding. We take this matter seriously and will strictly review and improve our processes to ensure the safety and quality of our baby clothing.

Add:
No. 32, 1st Chuangxin Road, Zhuyuan Village, Liaobu Town, Dongguan, Guangdong, China
Get In Touch

Contact Person: Linda Liu

Tel: +86 18988748767

WhatsApp/WeChat: +86 18988748767

E-mail: sales81@brildragon.com

Monday - Friday: 8am - 6pm

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